Expertise

Training and Development

Training and development at Spoorthy Integrated Solutions Pvt Ltd Empowering People. Elevating Standards. Transforming Service. Training is the heartbeat of Spoorthy Integrated Solutions Pvt. Ltd. It is not a department — it is our culture, our backbone, and our biggest strength.
We believe that the quality of our people defines the quality of our service. Across Healthcare, Commercial, and Residential sectors, our teams support thousands every single day — and only a trained, disciplined, and confident workforce can deliver with consistency, safety, and compassion.
Our Training Division is led by a Veteran Lady Colonel of the Indian Army, who brings unmatched discipline, structure, people sensitivity, and leadership excellence into every training program.

OUR PHILOSOPHY

Everything we do is built on a single principle: Soft Skills form the foundation of all training. Whether someone is a nurse, DEO, programmer, lab technician, HK staff, security guard, or supervisor, respect, empathy, clarity, and professionalism are the core behaviours we train first. Technical competence without people skills is incomplete. At Spoorthy, we train for both — seamlessly.

WHY TRAINING MATTERS AT SPOORTHY

Because trained staff :

  • Increase their confidence
  • Improve accuracy and consistency
  • Strengthen compassion and empathy
  • Build stronger discipline
  • Enhance service-oriented behaviour
  • Become dependable during emergencies
  • Training transforms our workforce and uplifts entire facilities

WHO WE TRAIN


Healthcare Staff Training:

  • Nurses, NAs, DEOs, Lab Techs
  • Patient communication & behaviour
  • Clinical documentation
  • Ward etiquette & safety
  • Infection control
  • Emergency codes & response
  • Accuracy in data entry
  • Confidentiality & ethics

Housekeeping Excellence:

  • Hospital hygiene standards
  • BMW segregation
  • Equipment handling
  • Chemical usage
  • Uniform & grooming
  • Soft skills and courtesy

Security Training:

  • Gate control & frisking
  • Crowd management
  • Fire safety & mock drills
  • Handling aggressive behaviour
  • Emergency codes (Red, Pink, Purple, Lavender)
  • Basic communication & reporting

Supervisory & Leadership Development:

  • Briefing techniques
  • People management
  • Motivation & discipline
  • Delegation & follow-up
  • Conflict resolution
  • Incident management & reporting

OUR TRAINING APPROACH

We follow a multi-layered, practical model:

  • Classroom Learning
    This is normal text. Concepts, behaviour, SOPs, demonstrations.
  • On-the-Job Training (OJT)
    Live practice under real conditions.
  • Mock Drills & Simulations
    Fire, code alerts, conflict handling, ward communication.



  • Behavioural Workshops
    Soft skills, maturity, conflict avoidance, empathy.
  • Monthly Refreshers
    Short, high-impact reinforcement sessions.
  • Digital Microlearning
    Short videos, WhatsApp learning, checklists.

TRAINING IMPACT — FACTS THAT SPEAK

  • 4,500+ employees trained annually
  • Structured modules across sectors
  • Improved client audit scores
  • Monthly behavioural audits linked with training.
  • Dedicated T&D infrastructure & field trainers
  • These metrics can be customised based on internal data

QUALITY & AUDIT INTEGRATION

Training feeds directly into

  • SOP compliance checks
  • Quarterly site audits.
  • Monthly behaviour scoring.
  • Corrective .
  • Preventive Action (CAPA) plans.
  • Client feedback loops
  • This makes training measurable, repeatable, and accountable.
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OUR TESTIMONIAL

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